This hotel is located in Shmeisani Amman’s central business district. It features a 24-hour gym a spa and 3 restaurants. The rooms offer panoramic Amman city views. The modern rooms at the Kempinski Hotel Amman have a seating area a pillow menu and a marble bathroom with luxury amenities. Some rooms include a separate living area an LCD TV and access to the Executive Lounge. The Via Appia Restaurant serves Italian cuisine made from fresh ingredients. Kempinski Hotel Amman has a lively sports bar with a video game area. At Le Cafe Lounge and Terrace guests can enjoy cocktails and live music A range of body massages and beauty treatments can be enjoyed at the Kempi Spa. Kempinski Hotel Amman also has billiards 8 bowling alleys and a playground for children. The heated outdoor pool is open during summer. The Kempinski Hotel Amman is less than 2 km from Aş Şaqrah’s centre and is 9 km from Marka International Airport. The hotel provides free private parking on-site.
AMM Airport is just 22.45 miles / 36.14 km away from the hotel, approximately a 33-minute drive.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“I made a reservation and I informed the reservation person how me experience was so bad as you are the third hotel that I booked in and how i made a mistake going to another brand but it was all the same a (disaster) after checking in I called the front desk to tell them about not liking the room answering me that simply we gave you an upgrade without even asking what’s wrong, for now everything was fine after a couple of hours I could hear the guest next room because it was simply a connected room so no room for privacy also it was fine in the evening i had an issue in the bathroom so I informed the front desk kindly if it could be fix as i am going out and I needed to take a shower when i get back the surprise it wasn’t fixed I didn’t say anything tell the next day all that was fine I checked out and I missed my flight so I needed to wait tell the next day i got back to check in again Regarding for everything that happened to me so i got there I felt like the front desk agent want to do everything not to help me i got millions of word to say but am only gonna say it’s a big shame definitely last time for me getting back as you made my birthday the saddest day this year.”
— Mo3ad Rawashdeh
“My fiancee (now my wife) and I had a lovely stay in a suite in room 512. The breakfast was excellent and the staff were genuinely top notch!
Congratulating us on our upcoming nuptials and laying out a special room for us to enjoy being reunited after being kept apart for over 1 year thanks to COVID.
Cheers, guys!”
— Jim Brown
Customers review
Overall Good, 3.8
Value 4
Location 4
Cleanliness 4
Comfort 4
Neighborhood 3.8
Amenities 3.7
Condition 3.8
Quality 3
Recomendation 71.2%
Jim Brown
Aug 03, 2021
5
My fiancee (now my wife) and I had a lovely stay in a suite in room 512. The breakfast was excellent and the staff were genuinely top notch!
Congratulating us on our upcoming nuptials and laying out a special room for us to enjoy being reunited after being kept apart for over 1 year thanks to COVID.
Cheers, guys!
Mo3ad Rawashdeh
Aug 02, 2021
1
I made a reservation and I informed the reservation person how me experience was so bad as you are the third hotel that I booked in and how i made a mistake going to another brand but it was all the same a (disaster) after checking in I called the front desk to tell them about not liking the room answering me that simply we gave you an upgrade without even asking what’s wrong, for now everything was fine after a couple of hours I could hear the guest next room because it was simply a connected room so no room for privacy also it was fine in the evening i had an issue in the bathroom so I informed the front desk kindly if it could be fix as i am going out and I needed to take a shower when i get back the surprise it wasn’t fixed I didn’t say anything tell the next day all that was fine I checked out and I missed my flight so I needed to wait tell the next day i got back to check in again Regarding for everything that happened to me so i got there I felt like the front desk agent want to do everything not to help me i got millions of word to say but am only gonna say it’s a big shame definitely last time for me getting back as you made my birthday the saddest day this year.
Rama Taimour
Jun 22, 2021
1
Kempinski Amman is the ultimate disappointment!
My friend and I went on Friday and since we entered the hotel - it was as if the hotel was abandoned, the AC and lights were switched off..
The hotel does not provide you with sufficient information when you book over the phone.. they surprise you once you arrive at the property!
To enter the pool - we spent around 20 minutes in a dark hot humid room to simply pay to enter..
We were also surprised by the size of the pool; way smaller than how it looks in their pictures, the lounging chairs are torn and very poorly maintained.
We went to order a few drinks from the bar, the bar was empty… and when the employees were finally back they weren’t wearing masks…
It literally took us 15 minutes to get two bottles of beer, and took us 20 minutes to order a bottle of water, not to mention how overpriced all the drinks were!
In addition to that, the pool was overcrowded with kids , jumping in and out of the pool and playing with water guns and spraying water everyone with water..
And finally the quality of people that was allowed to enter was questionable for a 5-stars hotel…
I wouldn’t recommend nor would I ever visit again.
Moath Bani younis
Oct 27, 2020
5
First of all thanks to Islam & Sandra
Stayed for one night, it was good, the staff were pleasant and helpful. The meals we had were fine and filling so no complaints about that.
Facilities in the hotel were good, the hotel was clean and tidy so I was a happy customer:)
mohammed shakhtour
Sep 20, 2020
1
Bad hotel to stay in its a two star hotel not more old fashion not clean very bad service
Criny
very good stay
4
very good stay at the Kempinski, Staff is very attentive to the guests' needs, especially staff at the reception. They are also very good in returning emails, I have emailed with a query and less...
dagostinop81
Excellent Stay
5
As always the standard of service and level of professionalism displayed by the staff was exceptional. Rooms are large and kept in an immaculate condition.Staff go above and beyond to ensure guest...
johnbousaid
Super recommended
5
Loved the hotel. The food. The comfort level of the rooms.
But in my opinion it is the staff that is the heart of the hotel. The staff of the Kempinski is incredibly outstanding.
Would like to...
Amer_190
Amman
5
This is not the first visit and it will not be the last. I loved the methods of dealing with the guests and most importantly (Mohammed) Thank you very much. He treated me and my colleagues very well...
wajih1997
Great Hospotality
5
The staff are great and very hospitable, everyone is always ready to help make things as smooth as possible. A special thanks to Ahmad from the restaurant staff, such a respectful, helpful, and kind...
239waeln
The best stay ever
5
I was in Kempinski for 11 night and it was one of the greatest journey of my life.
A nice service and personal behavior a professional team and a special thanks to the person in charge on cleaning...
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